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EXCHANGE POLICY
At Orlynx, we currently do not offer direct product exchanges due to our global fulfillment process.
Alternative Solution
If you would like a different item:
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Request a return under our Return Policy
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Once your refund is processed, place a new order
Defective or Incorrect Products
In cases where the product is defective or incorrect:
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You will not need to return the item in some cases
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We may send a replacement immediately or issue a refund
Each case is evaluated individually to ensure a fair outcome.
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